Privacy Policy

Jnanam AI Technologies Pvt. Ltd. ("Jnanam AI", "we", "us", or "our") is committed to protecting the privacy and security of information entrusted to us. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website (jnanam.ai), interact with our AI solutions, or engage with us for enterprise services. By accessing our website or using our services, you agree to the practices described in this policy. If you do not agree, please discontinue use of our services.

Jnanam AI is an enterprise AI engineering company that designs, builds, deploys and manages production-grade AI applications, agents and intelligent automation. In doing so:

We use trusted infrastructure and technology partners to deliver our services. Each partner is selected based on enterprise-grade security and privacy standards.

We implement industry-standard technical and organisational measures to protect your data:

• Encryption in transit (TLS 1.2+) and at rest for all sensitive data
• Role-based access controls — only authorised personnel can access client data
• Infrastructure secured on SOC-2 compatible platforms (AWS, Azure, Cloudflare)
• Zero-trust network architecture for internal systems
• Regular security reviews and vulnerability assessments
• Incident response procedures with client notification obligations

Despite these measures, no system is completely immune to security risks. We encourage clients to report any concerns to security@jnanam.ai immediately.

We retain personal and business data only as long as necessary:

• Contact/inquiry data: up to 24 months from last interaction
• Enterprise project data: as defined in the client DPA, typically for the duration of the engagement plus 12 months
• Website analytics: anonymised data retained up to 26 months
• Financial and contractual records: as required by applicable law (typically 7 years)

You may request deletion of your personal data at any time by contacting us at the address below.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to access — request a copy of personal data we hold about you
• Right to correction — request correction of inaccurate or incomplete data
• Right to erasure — request deletion of your personal data
• Right to portability — request your data in a structured, machine-readable format
• Right to object — object to certain types of processing, including direct marketing
• Right to withdraw consent — where processing is based on consent, you may withdraw at any time

To exercise any of these rights, please contact us at contact@jnanam.ai with the subject line 'Privacy Request'. We will respond within 30 days.

Our website may use cookies and similar tracking technologies for:

• Essential cookies — required for the website to function correctly
• Analytics cookies — Google Analytics measurement enabled only after cookie acceptance
• Preference cookies — to remember settings and improve your experience

We do not use third-party advertising or behavioural tracking cookies. You can accept or reject analytics through the consent banner and can also control cookies via your browser settings. Disabling essential cookies may affect website functionality.

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or best practices. The updated version will be published on this page with a revised "Last updated" date. We encourage you to review this policy periodically. For material changes, we will notify active clients directly via email.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: